Irrational ignorance.

There’s a behavioral trait referred to as “rational ignorance.”
It occurs when the cost of acquiring knowledge is greater than the benefit derived from that knowledge.
And so we simply don’t bother.
Let’s say you’re driving to a meeting and you’re low on gas.
It’s rational to pull into the first station you see.
And to be ignorant of the prices at nearby stations.
Researching those prices would likely cost you more than the benefit received.
Politicians are expert at exploiting this human tendency.
I think there should also be a term called “irrational ignorance.”
It’s like the Dunning-Kruger effect.
It occurs when people believe that they are better than they really are.
Because they don’t know themselves.
Especially when compared to others who are trying to do what they’re trying to do.
They’re ignorant of the competitive playing field.
Like William Hung on American Idol.
And they’re also ignorant of their audience’s true sentiments.
(I emphasize “true” because people often lie to spare our feelings, or to remain our advisors).
Most people and organizations suffer from irrational ignorance.
They have no idea what the best are doing.
Nor do they want to hear the unvarnished truth from their audience.
It’s highly irrational.
Confucius wrote, “Real knowledge is to know the extent of one’s ignorance.”
Sure, be ignorant when it makes sense.
But don’t be irrationally ignorant.